spaceonline.co.uk – hosting

How to send email via Spaceonline

Some ISPs (the people that supply your internet connection) may be blocking port 25 (SMTP) which stops you from using any service other than their own to send email, in an attempt to reduce spam.

If you wish to use the spaceonline server to send email, rather than your ISP, you can try changing your email program to use port 26 for SMTP instead of port 25. You will also need to provide your normal password in the SMTP settings of your mail client for this to work. We provide port 26 as an alternate SMTP port specifically to solve the problem of ISPs blocking port 25. This problem will not occur if you use webmail.

How do I change my port from 25 to 26?

Outlook:

• From the menu bar: Tools > Accounts > Select your Account > Properties > Advanced
• Now change the Outgoing Mail (SMTP) setting to 26
• Click OK, then Finish
• Restart Outlook

Entourage:

• From the menu bar: Tools > Accounts > choose account > Account Settings
• Click Click here for advanced sending options
• Check the box labeled Override default SMTP port and change the port to 26
• Close the panel and click OK
• Close the Accounts window to save your settings

Apple Mail:

• From the menu bar: Mail > Preferences… > Accounts > Account Information > Outgoing Mail Server  > Edit Server List
• Select the Advanced tab, click Use custom port and set it to 26
• Click OK

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How to Pay

PayPal

Cheque

Questions?

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Add PDF to Wordpress

This tutorial will show you how to add a PDF file to Wordpress from any post or page.

 

Start the media uploader

Click on the starburst to open the media browser

Media Browser

The medai browser appears, overlaying the editing page.

Click Choose files to upload

Choose a file to upload

Find and select the PDF file you want. It could be any file tupe, not just PDF.

(The file dialog will look different on a PC)

Edit and insert the link

1) Give the file a meaningful title – it will be used for the link text

2) Add a description

3) Click File URL (makes the link to the file, not a page containing the file)

4) Inserts the link at the cursor on the editing page and closes the media browser

Link inserted…

 

Using the Gallery

Items added to the post or page appear in the Gallery for that post/page. You can see files from all posts and pages using the Media Library tab.

Clicking Show for an item expands the view…

Gallery detail view

You can make changes to the items details from here. You can also delete the file from the system using the Delete button.

Clicking Hide collapses the view back to the gallery list.

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Protecting a Directory

You can limit access to files on your site by requiring users to type a password to gain access. When users attempt to access a file in a protected directory, the Web server displays a login window. Users with access privileges can enter their user names and passwords to access the directory. Users without access privileges cannot gain access and will see an error page. An example of a directory that should be protected is the /awstats directory – you may not wish everyone to see that access statistics for your website. Read the rest of this entry »

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Why does my new account use 20MB already?

Every new account will have some files already installed in it, and these take up about 20MB. The biggest set of files is for the webmail application (SquirrelMail) which takes up about 17MB. If you do not intend to use webmail, and would like to reclaim this disk space, please contact support asking for webmail to be disabled. The other files are for web statistics, scripts etc and should not be deleted.

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Spam – how we deal with it

All email received through our servers is processed by anti-spam software called MailFoundry. Decisions about spam are made before the mail is delivered to you, so you should not get spam in your inbox at all, just the daily notification of what emails were blocked. MailFoundry is better than 99% perfect, which means very occasionally an email may be incorrectly considered spam. When this occurs it’s due to a spam rule on our spam filters considering that email spam, so we need to adjust that rule to stop the problem. Read the rest of this entry »

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Email client settings

You can use a wide variety of email clients to send and receive messages for addresses in your domain. They should normally be configured to use IMAP, but POP is also supported. Read the rest of this entry »

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Using SmartFTP to upload your files

You will need an FTP program to connect to your hosting space for file transfer. There are many free and paid FTP clients you can choose from and all will work in the same way and require much the same settings as used in this tutorial. Read the rest of this entry »

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How to Upload a Website

You will need to use an ftp client to upload your website. You can read a simple tutorial on how to use FTP here. Read the rest of this entry »

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Spam Filtering

Every user has their email automatically pre-scanned by the MailFoundry application. Each morning you will receive a ‘daily digest’ from the MailFoundry spam filter (if any have been caught, that is).Within this ‘daily digest’ you will see a list of all the emails that have been deemed spam and removed from your email delivery. If any of the emails listed are genuine email which should not have been filtered, please click the Release & Report link next to that email. This will deliver that email to your inbox right away Read the rest of this entry »

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