Archive for the ‘FAQ’ Category

New Plans!

Wednesday, November 8th, 2017

We have developed a few new plans to cater to high-storage and high-throughput needs. These run on a server with more 'sharing' than our original so the same guarantees about bandwidth and availability can't be made (but they're still really, really good!) Take a look. We think they are very competitive ...

Spam Filtering with SpamExperts

Wednesday, September 28th, 2011

A reliable email system is extremely important to most people's use of the internet, and a reliable way of getting rid of email spam is essential. We use the SpamExperts system to weed out as many bogus, unwanted or virus-infected emails as we can - automatically. We'll be writing more ...

Email Settings

Tuesday, September 27th, 2011

You may not have realised it, but spaceonline offers both regular and secure mail services. With more and more opportunities to use email on mobile devices, security is becoming more important and we've made it as easy as possible for our customers to use it. We support both POP and ...

How to set up a Mailman Announcement List

Sunday, September 11th, 2011

An announcement list (or newsletter, or one-way list) is often be the best way of sending information or updates to a large number of recipients, such as a membership list. Use of a contact list in an email client such as Outlook is not a good solution as you may ...

All Change!

Sunday, February 6th, 2011

A Server Update will take place on the night of Tuesday 22nd February between 20:00 and 09:00 the following morning. During this maintenance period all services will be unavailable, websites will display a maintenance page and email will be held for delivery once service is restored. This upgrade is taking place ...

How to send email via Spaceonline

Sunday, September 6th, 2009

Some ISPs (the people that supply your internet connection) block outgoing email on the standard port 25 (SMTP) in an effort to stop email clients to sending out email via any other mailserver other than their own. This is done to try and reduce the amount of spam and virus ...

How to Pay

Thursday, April 16th, 2009

You can pay for services at spaceonline by either a cheque or PayPal. Accounts should be settled within 14 days of the invoice date. Late payments may mean delay in supply or de-activation of items supplied. PayPal I accept payment by PayPal. It's quick, easy and reliable and you can use it ...

Add PDF to WordPress

Thursday, July 17th, 2008

This tutorial will show you how to add a PDF file to Wordpress from any post or page.   Start the media uploader Click on the starburst to open the media browser Media Browser The medai browser appears, overlaying the editing page. Click Choose files to upload Choose a file to upload Find and select the PDF file ...

Protecting a Directory

Wednesday, October 31st, 2007

You can limit access to files on your site by requiring users to type a password to gain access. When users attempt to access a file in a protected directory, the Web server displays a login window. Users with access privileges can enter their user names and passwords to access ...

Why does my new account use 20MB already?

Sunday, September 16th, 2007

Every new account will have some files already installed in it, and these take up about 20MB. The biggest set of files is for the webmail application (SquirrelMail) which takes up about 17MB. If you do not intend to use webmail, and would like to reclaim this disk space, please contact ...