Archive for the ‘FAQ’ Category
Sunday, September 6th, 2009
Some ISPs (the people that supply your internet connection) may be blocking port 25 (SMTP) which stops you from using any service other than their own to send email, in an attempt to reduce spam.
If you wish to use the spaceonline server to send email, rather than your ISP, you ...
Posted in Email, FAQ | No Comments »
Thursday, April 16th, 2009
You can pay for services at spaceonline by either a cheque or PayPal. Accounts should be settled within 14 days of the invoice date. Late payments may mean delay in supply or de-activation of items supplied.
PayPal
I accept payment by PayPal. It's quick, easy and reliable and you can use it ...
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Thursday, July 17th, 2008
This tutorial will show you how to add a PDF file to Wordpress from any post or page.
Start the media uploader
Click on the starburst to open the media browser
Media Browser
The medai browser appears, overlaying the editing page.
Click Choose files to upload
Choose a file to upload
Find and select the PDF file ...
Posted in FAQ, WordPress | No Comments »
Wednesday, October 31st, 2007
You can limit access to files on your site by requiring users to type a password to gain access. When users attempt to access a file in a protected directory, the Web server displays a login window. Users with access privileges can enter their user names and passwords to access ...
Posted in FAQ, Web | No Comments »
Sunday, September 16th, 2007
Every new account will have some files already installed in it, and these take up about 20MB. The biggest set of files is for the webmail application (SquirrelMail) which takes up about 17MB. If you do not intend to use webmail, and would like to reclaim this disk space, please contact ...
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Wednesday, September 12th, 2007
All email received through our servers is processed by anti-spam software called MailFoundry. Decisions about spam are made before the mail is delivered to you, so you should not get spam in your inbox at all, just the daily notification of what emails were blocked. MailFoundry is better than 99% ...
Posted in Email, FAQ, Spam | No Comments »
Wednesday, September 5th, 2007
You can use a wide variety of email clients to send and receive messages for addresses in your domain. They should normally be configured to use IMAP, but POP is also supported.
Posted in Email, FAQ | No Comments »
Saturday, August 18th, 2007
You will need an FTP program to connect to your hosting space for file transfer. There are many free and paid FTP clients you can choose from and all will work in the same way and require much the same settings as used in this tutorial.
Posted in FAQ, Web | No Comments »
Sunday, August 12th, 2007
You will need to use an ftp client to upload your website. You can read a simple tutorial on how to use FTP here.
Posted in FAQ, Web | No Comments »
Sunday, August 12th, 2007
Every user has their email automatically pre-scanned by the MailFoundry application. Each morning you will receive a 'daily digest' from the MailFoundry spam filter (if any have been caught, that is).Within this 'daily digest' you will see a list of all the emails that have been deemed spam and removed ...
Posted in Email, FAQ, Spam | No Comments »